Hotel Casa Gardenia

Privacy Policy

Website Owner Information
COMPANY NAME
MERCAGRANOLLERS SL
NIF
B66400748
POSTAL ADDRESS
CAMÍ ANTIC DE SANTA CREU D'OLORDA S/N MASÍA CAN RIBES 08750, MOLINS DE REI (BARCELONA)
EMAIL ADDRESS
info@cosmopolitanbh.com
PHONE NUMBERS
930010663
COMPANY REGISTRATION
Volume 44544, Folio 106, Sheet 3, Entry 3
MAIN BUSINESS ACTIVITY
Accommodation Services

Data Protection
In accordance with the current and applicable regulations on personal data protection, we inform you that your data will be incorporated into the data processing system owned by MERCAGRANOLLERS SL, with NIF B66400748 and registered office at CAMÍ ANTIC DE SANTA CREU D'OLORDA S/N MASÍA CAN RIBES 08750, MOLINS DE REI (BARCELONA). Below are the respective purposes, retention periods, and legal bases for processing. For those processes that require it, we also inform you of the possible creation of profiles and automated decisions, as well as the possible transfers and international data transfers that MERCAGRANOLLERS SL intends to carry out:

DATA PROCESSING ACTIVITIES
Website Management
Purpose: Processing and management of data necessary for the website's functionality.
Retention period: As long as consent is given.
Legal basis: The data subject's consent.
Data Type: Basic identification data.
Disclosures: None anticipated.
International Transfers: None anticipated.
Profile Creation: None anticipated.

Web Form
Purpose: To respond to your enquiries and/or requests.
Retention period: As long as consent is given.
Legal basis: The data subject's consent.
Data Type: Basic identification data.
Disclosures: None.
International Transfers: None anticipated.
Profile Creation: None anticipated.

Compliance Management
Purpose: Management and processing of obligations and duties arising from compliance with regulations applicable to the entity.
Retention period: Retention of document copies until the statute of limitations for potential liability claims expires.
Legal basis: Compliance with a law.
Data Type: Basic identification data.
Disclosures: Your data will be communicated if necessary to authorities and/or public administration bodies with jurisdiction in the matter to fulfil the obligations established in the applicable regulations. Additionally, the legal basis for the disclosure is compliance with the obligations established in the applicable regulations.
International Transfers: None anticipated.
Profile Creation: None anticipated.

Commercial Actions
Purpose: Collection, recording, and processing of data for advertising and commercial prospecting purposes for our products and/or services.
Retention period: As long as consent is given.
Legal basis: The data subject's consent.
Data Type: Basic identification data.
Disclosures: None.
International Transfers: None anticipated.
Profile Creation: None anticipated.

Service Contract Management
Purpose: Collection, recording, and processing of data to manage your purchase, as well as the proper development, fulfilment, and execution of the contract between both parties.
Retention period: For as long as necessary to manage the purchase of the acquired services, including possible returns, complaints, or claims related to the specific service purchase.
Legal basis: Execution of a contract.
Data Type: Basic identification data.
Disclosures: Your data may be communicated, if necessary, to companies sponsoring contests, prizes, and/or promotions.
International Transfers: None anticipated.
Profile Creation: None anticipated.

Economic and Administrative Management
Purpose: Administrative management, invoicing, accounting, and legal obligations.
Retention period: 5 years in compliance with tax law, and 10 years for fiscal documentation in compliance with L.O.7/2012.
Legal basis: The data subject's consent.
Data Type: Basic identification data.
Disclosures: Your data will be communicated, if necessary, to the Tax Agency, Banks, Savings Banks, and authorities and/or public administration bodies with jurisdiction in the matter to fulfil tax and fiscal obligations established in the applicable regulations. Additionally, the legal basis for the disclosure is compliance with the obligations established in the applicable regulations.
International Transfers: None anticipated.
Profile Creation: None anticipated.

Rights of Data Subjects
MERCAGRANOLLERS SL informs users that they may exercise their rights of access, rectification, restriction, erasure, portability, and objection to the processing of their personal data with the Data Controller, as well as the right to withdraw their consent.

• Right of Access: The right of the user to obtain information about their specific personal data and the processing that has been carried out or is being carried out, as well as information available on the origin of such data and the communications made or planned for the same.

• Right of Rectification: The right of the data subject to have data modified if they are found to be inaccurate or incomplete. This can only be satisfied concerning information under the control of MERCAGRANOLLERS SL, such as deleting comments posted on the website, images, or web content containing the user's personal data.

• Right to Restriction of Processing: The right to limit the original purposes for which the data processing was intended by the Data Controller.

• Right of Erasure: The right to delete the user's personal data, except as provided in the GDPR or other applicable regulations that determine the obligation to retain such data in time and form.

• Right of Portability: The right to receive the personal data provided by the user in a structured, commonly used, and machine-readable format, and to transmit them to another data controller.

• Right to Object: The user's right to oppose the processing of their personal data or to have the processing stopped by MERCAGRANOLLERS SL.

To exercise any of the rights described above, you must meet the following requirements:

• Submission of a written request to the address CAMÍ ANTIC DE SANTA CREU D'OLORDA S/N MASÍA CAN RIBES 08750, MOLINS DE REI (BARCELONA) (attn: MERCAGRANOLLERS SL) or via email at info@cosmopolitanbh.com.

• The request submitted by the data subject must meet the following legal requirements:

• Name and surname(s) of the data subject and a copy of their ID card/passport or any other valid identification document. In exceptional cases where representation is allowed, identification by the same means of the person representing the data subject, as well as the document accrediting the representation, will also be necessary. The ID copy may be substituted, provided that the identity is accredited by any other means valid in law.

• Specific request outlining the exercise of rights being pursued (the information the user wishes to access). If no reference is made to a specific file, all information held with the user's personal data will be provided. If information about a specific file is requested, only information related to that file will be provided. If information relating to a third party is requested, it will never be provided. If requested by phone, the user will be advised to submit the request in writing and will be informed of how to do so and the address to which it should be sent. No information will be provided by phone.

• Address for notification purposes.

• Date and signature of the applicant.

• Supporting documents for the request being made.

The data subject must use any means that can substantiate the sending and receipt of the request.

Finally, we inform you that you have the right to file a complaint with the Spanish Data Protection Agency if you become aware of or believe that an event could constitute a violation of the applicable data protection regulations.

MERCAGRANOLLERS SL commits to adopting the necessary technical and organisational measures, according to the level of risks associated with the processing activities carried out by them and as indicated in the terms and conditions of use, to ensure their integrity, confidentiality, and availability.